FREQUENTLY ASKED QUESTIONS

What are the features of Essential pods? Essential pods (Navigation + Basic Fitness Metrics) Outdoor and Offline Navigation Modes Basic Fitness Metrics Turn by Turn Navigation Share your Location Do I have to buy a pair of pods for each purchase of Lechal footwear? No. The Lechal ecosystem has been designed for you to use the same pods along with the entire range of styles that Lechal has to offer. I can’t find a charger with the pods and the charging dock The charging dock is designed to connect to your existing Android/iPhone charger. You can also use the provided USB cable to charge your pods via any USB port. Will I experience any side effects after using the Lechal footwear? Lechal footwear has been designed keeping your safety in mind. As long as the pods are used in Lechal footwear, and in the manner prescibed, you will be perfectly safe. Furthermore, the vibration intensity of Lechal pods can be customised for your comfort. How long does the charge on battery last, once they are fully charged? Lechal pods can last upto 15 days on a single full charge. I have lost one of my pods. Can I buy a single one? No, Lechal pods are always sold in pairs. Can I use one pod instead of two? No. You will have to use both pods for the complete Lechal experience. What is the power rating of the Charging Dock? The maximum power consumption while charging is 1.5W. i.e. +5V DC, 0.3 A. How do I charge the pods? Just put the pods into slots in the Charging Dock in any direction, and close the cover. Connect the Dock to any standard USB port via the cable provided. Can I connect my Charging Dock to any USB port? Yes, you can. How long do I charge my pods? The pods take approximately 2.5 hours to charge. There is also an auto shutdown feature that automatically stops the pods from charging once fully charged. You need not worry if it is kept on charge overnight. Do the pods have to be inserted in a specific direction into the Charging Dock? No, the pods can be inserted in any direction into the Dock and can be charged. How do I know that both pods are connected to my phone? There is a visual indication on the app as well as a test haptic feedback option. You will feel vibrations from both pods with a test vibration. You will also receive haptic feedback when you connect or disconnect with your smartphone. How do I know my pods are charging? When both pods are inserted properly, the LED light on the Charging Dock will blink when charging. You will also receive a haptic feedback. How do I know when the pods are fully charged? The LED light on the Charging Dock will have a steady glow. Alternatively, the charge status is also available via the app on your smartphone. Can I charge one pod at a time? No. The Charging Dock is designed to charge both the pods together.